Monitor the status of critical SKUs and ensure consistency down every aisle. Field teams collect data & photos with the GoSpotCheck by FORM app on- and off-premise. Image recognition has already been applied in many security-intense industries such as banking, government, and even prisons. Walmart uses in-store foods and components detection to maintain only the …
Most often, sentimental and semantic analysis are performed on text data to monitor product and brand sentiment in customer chats, call centers, social media posts and more. When a business wants to understand where it stands and what its customers need, this analysis technique delivers results. Alice then focuses on a specific subpopulation to validate …
What are the different types of chatbots, and how does each one work? Many of these bots also allow a human to take over after a conversation reaches a particular stage. The good thing about chatbots is that a few of them understand natural language, which makes it the perfect tool to engage a broad …
5 powerful use cases for chatbots in eCommerce Infographic Read More »
The access to and ease-of-use of digital technology, particularly when it comes to mobile devices, affects purchase follow-through. A Think with Google study showed that if a website takes longer than three seconds to load, 53% of consumers will leave the site and conversion is lost. Conversational marketing engages potential guests in dialogue-driven, personalized experiences …
Back to basics: What is a chatbot and does my hotel need one? Read More »
Natural language processing (NLP) refers to the branch of computer science—and more specifically, the branch of artificial intelligence or AI—concerned with giving computers the ability to understand text and spoken words in much the same way human beings can. This is an automatic process to identify the context in which any word is used in a …
Explicit Semantic Analysis: Wikipedia-based Semantics for Natural Language Processing Read More »
Few will argue that integrated AI chatbots are much better than a smart system without integration. Imagine a client of yours needs to connect with your client service area. Thanks to an integrated API, they can easily access a chatbot without needing to open a separate page. The chat may have been interrupted, and you …
18 Most Common Chatbot Use Cases to Up-Level Your Business Read More »
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